Start Right to Achieve (SRA) Programs

Job hunting is a continuous process and it requires a clear understanding not only about the job, industry or current Job market. Start Right to Achieve (SRA) is one day workshop designed specifically to offer you practical exposure about three main aspects of Job hunting.
Without employee training, organisations can’t keep up with change, meaning their strategies will fail and their profits will fall. Training your staff unlocks their potential, improves their skills and gives them the confidence to make a difference. Training also improves employee morale – another important ingredient in business success!

SRA Offers

Interviews are your way of impressing your experiences and personality upon an unknown entity. Being fully prepared for an interview, no matter what the position and level is paramount to your success. As standard you should know the information you have provided on your CV inside out so that no questions asked should come as a surprise. Preparation helps ease you into a successful interview. It helps relax your nerves and builds confidence as you know that from your side you have done everything you possibly can to be ready for the meeting.

Interview Preparation Course Objectives:
  • What to research for interview
  • How to answer effectively
  • What to avoid in interview
  • What and how to follow up interview
  • How to control the interview with confidence
  • how to create a great impact in interview
  • how to sell your skills

Communication Skills Training provides a powerful insight into the way communication works. It's a practical day, filled with exercises, games and discussion. You'll practise ways to handle difficult or tricky situations. And you'll go away with a set of personalised skills you can use immediately.

Communication Skills Course Objectives:
  • Understanding how communications work
  • Gaining active listening and responding skills
  • Seeing things from other points of view
  • Managing your assumption more effectively
  • Understanding your own strengths
  • How others may see you
  • Increasing confidence

This Session will provide you a series of do's & don't at work place. It is a workshop, filled with case studies and stories to help learner to better understand the professional work life.

Professionalism at Work training objectives:
  • Understanding workplace activities
  • Understanding professional Behaviour
  • How to Project Yourself professionally
  • Building your personal brand
  • understanding professional attitude
  • communicating like a professional
  • Understanding office atmosphere

Customer Service Training Course is for people on the front line of customer service, whether face to face or over the phone. It's designed to help you handle difficult customers and situations and to make the most of every customer contact. The course will give you the skills to develop customer loyalty and will teach you how to take care of yourself and feel confident in any customer situation.

Customer Service Course Objectives:
  • Defining Good Customer Service
  • What Customer Service Skills do you Already Have?
  • Dealing with Difficult, Rude or Indifferent Customers
  • Achieving Real Excellence in Customer Service
  • Developing New Customer Relationships
  • Handling Complaints with Empathy and Efficiency
  • Gaining Confidence in your Customer Service Role

Line Management Course is designed to help you understand and engage with what a line manager is supposed to do. It focuses clearly on the key line management skills such as delegation, motivating and supporting team members. We will also cover giving essential feedback to keep people on board, becoming more decisive, taking responsibility, managing conflict, learning how to feed upwards, establishing clear boundaries and of course setting and achieving team and individual goals. This is a practical course, which will leave you feeling more confident in your ability to manage others.

Line Management Course Objectives:
  • Look at the line management role
  • Getting from being managed to managing
  • Each person's unique qualities and strengths
  • Increased confidence in the line management arena
  • Examine the nature of authority and responsibility
  • Performance management and feedback skills
  • Practical tools and techniques for effective delegation

Leadership Course is suitable for anyone taking on a leadership role. This is a dynamic, experiential course. You will be involved in games and exercises, recreating and re-running real interpersonal situations and using the learning of each day to create more positive outcomes. The Leadership Programme is heavily tailored on the day to focus on the issues and needs of the delegates and therefore may not follow exactly the outline given here.

Leadership Course Objectives:
  • Introduce the concept of leadership behaviours
  • Define beyond traditional leadership stereotypes
  • Individual leadership qualities and strengths
  • Provide insight into communication by behaviour
  • Leading by example
  • The power of changing what you do
  • Getting people committed to projects

Success in building high performing team in any organisation has huge benefits for the business. Team building games are a great way to bond and bring your employees together. At ASAP, we’ve put together a list of some of our favourite team-building activities that are both exciting and insightful.

Team Building Course Objectives:
  • To bind the group so they know each other well
  • To establish a positive team culture, belief, value & norms
  • To align them to their shared target, goal & purpose
  • To introduce processes so the team works effectively
  • To nurture shared problem solving & generating new ideas
  • To establish the role of a leader
  • To get the team to set its own goal

Accreditation & Membership

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